Enter the staff PIN to unlock this device for the event.

Name this device before you start. It's recorded against every guest you check in — so the guest list shows who admitted each person.

Door Check-in choose an event or import tickets
Events
Import tickets

Upload an Excel (.xlsx), CSV, or similar file. Recognised columns: name, email, ticket_number, qr_code, ticket_type, event_id — only name is required; missing ticket numbers and QR codes are generated automatically.

Door Scanner
— / — in
📷 Camera not available in this browser.
Use Manual input below instead.

Scan the ticket QR code

Guest list
How to use quick guide for door staff

Getting started

1
Pick your event. Open the menu (☰) → Events, and tap tonight's show. Every device at the door picks the same event.
2
Allow the camera. On the Scanner screen your phone/iPad will ask for camera access — tap Allow. No camera? Use Manual input instead.
3
Point at the QR code. Hold the guest's ticket 15–25cm from the camera. It reads automatically — no button to press.

What the colours mean

✓
Clay — valid ticket. Shows the name and type. Tap CHECK IN to admit, or Cancel. Nothing is saved until you tap CHECK IN.
✓
Green — checked in. Guest is now inside and the counter goes up.
!
Amber — already used. This ticket already came through (shows when). A small "Undo check-in" sits top-left if it was a mistake.
✗
Red — not valid. Fake ticket, or a ticket for a different show.

The bottom buttons

👥
Guest list. Search anyone by name or ticket number, and tap them to check in — handy when a QR won't scan.
⌨️
Manual input. Type the ticket number if the QR is damaged or won't load.
➕
Door sale. A walk-in paying at the door? Enter their name and phone (both required) and Add & Check in. They're saved to the list with a new ticket number.

Good to know

↩
Undo is safe. Undoing a check-in asks you to confirm twice before it changes anything.
⏳
First scan is slow. The very first scan after a quiet spell can take a few seconds while the system wakes up. That's normal.
📶
Needs internet. Keep the device on Wi-Fi or data. "No connection" means try again once you're back online.
tap anywhere to scan next

➕ Door sale / walk-in